Open House: Presentation of colorful stays at Quincy Hotel Melbourne

TFE Hotels’ lively team of Q-urators in the brand new and exotic colors of Quincy Hotel Melbourne make it a point and pleasure to know the ins and outs of guests well before check-in.

“We call it anticipatory hospitality,” says Christian Price, general manager of the Quincy Melbourne hotel, of a bold new precedent set by the “Australian makeover” of the quirky and cool brand of Far East Hospitality, based in Singapore.

Rolling out a vibrant red carpet welcoming the curious of social city dwellers on Flinders Lane in the country’s trendy capital, Christian says what sets Quincy Melbourne apart as “an experiential hotel like no other” is deliciously twofold.

First, the boutique 241-room property – which strikes well above its weight in the upscale hotel category – raises the bar when it comes to accessible high-end luxury. Shamelessly celebrate “individuality”; treat every guest like a VVIP in delivering a surprisingly tailored service before request.

Something that begins before check-in, reflected in Christian and his Q-urators making meaningful connections to understand individual likes / dislikes, dietary requirements, and even ‘bucket list wishes’.

A “labor of love,” he says, that ultimately guides “Q-uration” unique “benefits” for guests, covering everything from DIY bubble tea kits to tickets held for festivals and events “to. absolutely discover ”. Without forgetting the “in the know” after-evenings.

“We want to know what makes our customers tick long before they walk through our doors, providing VVIP service without the hassle or the overkill,” said Christian, who wants customers to instantly feel at home. Welcomed “like close friends”.

“That’s why we say, ‘Get to Quincy’! Be you “. We want everyone to have fun and really be themselves, which brightens our day.

“Then, because we know and celebrate the personality and individuality of each guest, we create little moments where they say ‘yes, that’s exactly what I wanted without having to ask! “”

Surprise moments like cocktails on arrival that replace check-in (requiring a simple QR scan); Free “pillow menus” tailored to individual tastes; minibars filled with kombucha, fresh coconut water, and dried Queensland mango; games for children in the room or cooking lessons and “adult” cocktails (Quincy Sling, do you like it?); and pull-out hallway tables loaded with cocktails or mocktails to brighten up every day. Even gourmet “take out” treats for guests’ “best friends”!

As for Quincy Melbourne’s second big tick as an experiential hotel like no other?

“It’s hard to miss,” Christian joked, referring to the hotel’s vibrant fusion of the “best” Australian lifestyle with the exotic sights, sounds and flavors of Southeast Asia.

Best described as experiential nirvana, Quincy Hotels Australia’s first property promises an extraordinary escape from the everyday, teleporting anyone who enters an exciting new world, full of color and spice, without the need to leave one of the cities. most famous in the world.

Shaking a mix of upbeat and oddly quirky experiences, the impressive 29-story glass-fronted hotel – with a bustling alleyway and rooftop bars – deliberately invites meaningful connection at every point of contact, via spatial design thoughtful, playful interiors, tactile works of art and an extraordinary focus on “out of the ordinary” gastronomic adventures.

Think hawker-inspired grazing at SingSong Restaurant, which crosses the lobby to alfresco dining in the alley; rooftop bites and spicy cocktails with 360-degree views of Melbourne’s CBD at Q Bar on level 28 (shared by a sparkling pool); and, as a piece de resistance, the Salted Egg, a breathtaking satellite restaurant, dotted with a bespoke bar and common areas, spanning the entire level 1.

“At Quincy Melbourne you can have as much or as little interaction as you want – if you don’t want to pick up the phone and order room service you can scan a QR code and order from the screen », Said Christian. At the same time, adding room service is “anything but ordinary”. Raised to “Tiffin Service” aka three course tasting meal, by the salted egg, delivered in a traditional three tier Tiffin box, finished with a Quincy Sling!

“It’s really up to you! If you want to chat, we’re here and we’ve put buttons on phones like ‘Hot Tip’ and ‘Anything and everything.’ If you press Hot Tip, you’ll talk. to a Q-urator of what’s going on in Melbourne Yes, the Grand Prix is ​​on… but here’s a good tip for the after party – do you want us to organize? “

Another surprise is that Quincy Melbourne room keys also serve as “golden tickets” to hot spots or secret haunts in the city, offering “surprise and pleasure” perks like cocktails at home, free Uber codes. or, for families, free access to attractions.

“For each client, we will always have three or four exclusive options tailored to the experiences they enjoy, with an emphasis on dining, music and the arts,” said Christian.

“All of our guests will also enjoy exclusive gin tastings at the Four Pillars Distillery in the Yarra Valley – and, yes, of course, we can arrange a day trip.

“We want to make Quincy Melbourne a fun experience, where no two days – or stays – are ever the same. Like an entertainment complex with adjoining rooms!

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